Returns / Shipping
All DermaWand® devices are covered by our one year manufacturer’s warranty. This is a professional, at-home anti-aging device with the most advanced technology in the market that is subjected to strict quality control by the manufacturer. This warranty is valid for one year from the date of your original purchase. In some cases extended warranty plans are available. This policy warrants support for the DermaWand® and DermaWandPro® , should it happen that defects attributable to the manufacturer be found.
In such a case, you are entitled to make full use of the benefits of this warranty. This implies the revision and replacement of parts free of charge within the one year warranty period. The manufacturer will fix your device unless they see that it needs to be replaced, in which case they will send a new product, free of charge. When using your warranty, call customer support (800) 390-9584 for instructions on how send your device along with the original receipt or invoice to the given address. Full warranty details will be included with your order.
We are so confident that you’ll love your DermaWand® device that if after using it for at least and no more than 30 days and you are not satisfied then we will:
- Refund the full Product Price!
- Pay the Return Postage!