Buy Now
Your Cart
100% Secure Shopping

FAQ

How does DermaWand work?

How do I know DermaWand really works?

Where can I use DermaWand?

Can I use a moisturizer before or after DermaWand?

Can I use DermaWand with other creams and lotions?

How often should I use DermaWand?

I hear people talking about DermaWand’s “Lifted Look.”™ What is that?

Does DermaWand help reduce the appearance of pore size?

Who should not use DermaWand?

Is DermaWand tested on animals?

Does DermaWand hurt or sting?

How does the money-back guarantee work?

Klarna

Who is Klarna?

How does Pay later in 3 interest-free instalments work?

Am I eligible for Pay later in 3 interest-free instalments?

How can I increase my chances of being accepted for Pay later in 3 interest-free instalments?

What do I need to provide when I make a purchase?

Will a credit search take place against me?

Why have I not been offered Pay later in 3 interest-free instalments?

What are my payment options with Klarna?

What happens if I cancel or return my order?

What happens if I don’t pay for my order?

I have been asked to go to the Klarna site. Is this correct?

Is my payment information safe?

Can I pay before the due date?

Have you received my payment?

What happens to my statement, when I've returned the goods?

I've received a statement, but I've not yet received my goods.

I have cancelled my order. How long will it take until I receive my refund?

I have asked for a refund. How will I be refunded?

I haven’t received an email with my statement/payment information.

I still have questions regarding payment, how can I get in touch?